Client TestimonialsAgency Reviews are important because your satisfaction is our first priority! That is why we want to hear about your experience with us at Berkshire Insurance Services. Let us know how well we did. You may also wish to provide suggestions so we can do an even better job. Your opinion is important to us!
Please email us at [email protected]. "Cheryl was able to show us how we could save a significant amount of money and receive additional coverage on our book of insurance business. While we had been with our previous agent and company for a long while, we were weary about moving. Cheryl made us feel completely at ease and helped us through every step as we made the transition. It wasn't just the combination of the ease of change, the ease of understanding the information and the difference in premium that made us decide to go with Cheryl. It was all that coupled with what we felt was her desire to do what was right for us ... not just to make a sale. My wife and I recommend her without hesitation."
- Matt Ciciarelli, Vice President, Marketing Manager at Pershing LLC "Was quick and easy switching over home & auto policies (from big national rival). Saved a bundle. Best price out there when I last looked. Been with them about 4 years now. Have recommended friends and family go there and they have helped us save money - and kept the same or better-quality levels of coverage." - Kyle L. "We have had nothing but positive experiences with Cheryl. She not only looks for the best solution to meet your needs but also goes out of her way to explain the product and the industry. She is very responsive and truly cares about meeting your needs." - Todd Colombo, Credit Officer at De Lage Landen "John is great- he always answers my calls & emails. Great customer service!!!!!" -Jamison B. "Cheryl has been my insurance agent since mid 2010. Prior to that I’d been with my insurance company for many years and was not unhappy with them. However, after talking with Cheryl, she recommended another highly rated company who would provide equal, or slightly better, coverage for less money. I’ve contacted Cheryl on a number of occasions since switching with questions about my coverage and she always responds quickly and professionally. I feel very comfortable and confident having her as my agent and highly recommend her." - Gail Fowler, IT Asset Management "John is down to earth, very knowledgeable - I recommend!" - Sandra S. "As we all know when insurance is involved, the pressure is on. Thank god Cheryl was by our family's side. She was calm which made us calm. She provided multiple alternatives then allowed us to sit back evaluate them then select the best recommendation that meet our needs during this unfortunate event. This is the type of person I want guarding my family's future. Your the best Cheryl & we love ya!" The Doc's - Michael J. Dougherty Jr., Manager Software Quality Assurance "John's a great guy, I've had him as my agent for many years." - Roberrt S. "Cheryl was an excellent resource for re-evaluating my family's insurance needs that not only provided us enhanced coverage, but at a SUBSTANTIAL savings. We have entrusted her family with securing our financial future in many facets for over ten years! We are truly pleased and I would not hesitate to recommend her!!!" - Steve Straight Manager, Midwest Scheduling/Pipeline Customer Services "John Conner is the best insurance agent. He continues to impress me with his professionalism, knowledge and responsiveness. My husband sent him an email on Sunday afternoon not expecting a reply until Monday. John was in touch with us within minutes. He is always in our corner and makes excellent recommendations." - Kristen H. "Cheryl provided guidance to me while I was an Independent Agent with Aflac. She was a great resource and provided insight into the profession. She has a work ethic to be proud of and provides the most thorough customer service. You can always count on Cheryl to provide solutions for your personal or business needs with Aflac." - Brenda Austin, Senior Cardiovascular Specialty Representative "I never have any problems when it comes to receiving help from agent John Conner or any of his staff, A very professional group of people in his office. Keep up the good quality work you all do. He is always in our corner and makes excellent recommendations." - Shirley D. "Cheryl has been a great asset to our company and employees. Always there to lend a helping hand and help our employees with all their needs, from enrolling them in the program that is right for them to assisting them in filing a claim. Our employees continually sing her praises in all the assistance she gives and how fast the claims are processed. No question is too big or small." - Kathie Benson, Office Administrator for Amity Township "The Staff in the office as well as john Conner are awesome, they treat you with upmost respect also like family, you always feel welcome when you enter their office, the level of courtesy is super an very understanding. I highly recommend John an his staff." - Christian G. "Cheryl is very detailed oriented and cares deeply about whatever task is laid in front of her. I would recommend working with Cheryl in any capacity." - Kim McGrath, General Manager at McGrath Automotive, Inc "My parents started with John and company years ago, and even after they weren't the closest option in proximity, they were always competitive. As a teen I lapsed coverage and got in a fender bender. Called around to only receive astronomical quotes. John kept it low and affordable for someone struggling. Recently had a bank snafu and not only did John himself reach out to me, after hours, from his personal cell; he went one further and found a way to send copies of ID cards, digital and tangible (all at 845pm.) Forever grateful and a forever customer." - Alex H. "Cheryl has been my AFLAC agent since 2007. I have had to file many claims with AFLAC and Cheryl goes the extra mile and not only helps me to complete the claim forms, she submits them and also follows up with the status. She always responds to emails in a quick and personal fashion. Cheryl is a very caring individual and I am always appreciative of her excellence service." - Saul Rivkin, Service Advisor at Audi Ft. Washington "I initially came here because I am a fan of the movie Terminator. But John goes above and beyond to help me in every instance from taking time to explain several policies to helping with a claim. There is also a little parking area just for us customers and he gives us coffee or soda when we come. I also snag his chocolates prominently displayed. " - Rhonda M. "For a nice change, shopping for insurance has been a wonderful experience! Not only did Berkshire Insurance Services save us money on Auto and Homeowner's Insurance, our agent, Cheryl Whitcombe, was a real pleasure to deal with. Her prompt responses, knowledge of products, and professional attitude made the process quick and easy and with the assurance that she really does care and is working for us! And when we reached out to Cheryl to inquire on how to submit a claim, we received the same prompt and courteous help, and Berkshire Insurance Services was there to make sure everything was taken care of to our satisfaction." - Dan and Sherry Peroni "John is a excellent agent , excellent customer service." - Shana B. "I would love to recommend Cheryl. She is the best insurance agent I have ever had. She is prompt and very knowledgeable. She is always looking out for my best interest and assisting me in every possible way." - Shelly Stockmal, Leader of Human Resources Development at The Victory Bank "If your looking for insurance, please go see John. The staff at his office is amazing." - John W. "Cheryl is very astute and conscientious of her clients situations. She is very hands on, asking questions, following up, giving advice or needed information which helps to make a good decision. She will do everything she can, in her ability, to help you find some savings. I am very pleased with Cheryl as my Insurance agent. Thanks for your support and knowledgeable information." - Debbie Dansereau, Bookkeeper at American Wholesale "If you're seeking an excellent Indep. Insurance Agent, then look no further than Cheryl Whitcombe who offers stellar customer support to her clients. She does extensive research to make sure her clients are getting the best quotes for their particular needs and her follow up skills are remarkable!... She always makes you feel that you're a priority....Keep up the GREAT work Cheryl." - Noelle B., Sales Professional at Elemica "If you are on the fence about leaving your current policy or company, do not hesitate a minute to talk to Cheryl. I left Costco's 'cost effective' home and auto policy after having a very open conversation with Cheryl. She is not just well versed in insurance, but she is real, transparent and not to mention a lovely person. She was not a salesperson but rather a great listener. She heard my questions, put in a lot of research and effort to offer me a variety of options that was so not only much cheaper but better coverage AND real customer service that was personal. She even offered true opinions such as 'if it were for my coverage, I would choose x and here's why'--extremely helpful if you're unsure on options. I am thrilled with the new policies, the coverage, and most of all, having Cheryl on my side. I wish I'd done this many years ago!" - Kristen D. "Cheryl has been an amazing friend and insurance agent over the past years. She is always there, any time of day for a phone call or email to answer a question or to provide guidance. Would highly recommend Cheryl as an insurance agent for all of your home and auto needs." - Joe Pompilii "Cheryl is an outstanding insurance professional and a pleasure to work with! She helped my family transition to a better insurance policy and her customer service has been spectacular and consistent, in good and unfortunate times. I highly recommend Cheryl and am fortunate to work with her." - Nathan Loggans, MBA "I can't say enough about the satisfaction we feel as a customer when thinking about the direction and help Cheryl has provided with regard to our insurance needs. She has reduced our overall expense, increased our protection, and is like a hawk with regard to making sure our policies are reviewed. She only recommends policies that fit our needs. Cheryl represents our interests as if we were family!" - Paul Austin "Cheryl is a pleasure to work with! Your needs, wants, and best interests are front-and-center. My wife and I have had our insurance with Cheryl for 6 years, and she's been very patient and insightful with all our various questions about homeowners policy coverage options, car insurance policies, and so on. Cheryl is very accommodating of our busy schedules and fits our calls in a timely fashion. Again, we just want to emphasize that we trust Cheryl as we've seen time and time again Cheryl has proven that she has our best interests in mind." - William Kenderdine, Digital Marketing & SEO Strategist "Cheryl has been a pleasure to do business with. With our busy schedules and lack of time and knowledge to know insurance, we can trust that Cheryl has our best interests in mind. She is always looking out for ways that we can save on our insurance without compromising coverage. We would recommend her insurance services to our friends and family." - Michelle Edgar, Accountant "Cheryl has been a pleasure to work with. She has made the process of changing from my old agent rather easy. Yes, there are many questions, but they are necessary in order to make sure the insurance is the right fit. Cheryl was able to explain everything; I heartily recommend contacting her." - Timothy Forester, CPA "Cheryl has always gone above and beyond!" - Lisa Ayala, Special Education Teacher "Cheryl has been providing excellent service for our employees since 2005. We have come to rely on her expertise in navigating complicated insurance matters and counseling our employees on the proper supplemental insurance choices that best fit their lifestyle. We would recommend her to anyone!" - Megan Dietrich, Manager "My experience with Cheryl is that she goes the extra mile for her clients, whether it is for a large or small business...creating more than an agent/client relationship, but a sense of mutual concern for a client's well-being." - Jim Smith, Director, Big Brothers Big Sisters https://bigsinberks.org/about-us/ "Cheryl has always gone that extra step for our Company and our employee's needs! She has always returned my calls within hours, if not minutes, of leaving her a message and will have answers in hand if the message left was a question. We are privileged to have her as our Representative and We recommend her highly." - Lisa Wildoner, Office Manager Allentown Truck & Trailer "Cheryl was very helpful in finding my wife and I a Life Insurance Policy that met our needs at a reasonable cost." - Corey Hannahoe "Cheryl has been instrumental in finding high-quality insurance coverage at an economical price." - John Feras "Cheryl is wonderful to work with. She has great knowledge about all sorts of products and can match us with what best meets our needs. Very reliable and dedicated." - Kristy Huyett, Director Little Mates Child Development Center "Cheryl is professional and thorough. She worked hard to find us the best coverage at the best price with a quality carrier." - Ned Damron "Cheryl Whitcombe, CPIA is incredibly professional. She went above and beyond to source the right insurance coverage for my family's needs, and saved us serious money! Cheryl's customer service and responsiveness is nothing short of stellar. I highly recommend Cheryl Whitcombe for any insurance needs." - Steve Schmid "Cheryl is such a joy and delight to work with! She clearly and honestly explained policies to me, and exactly what I was purchasing. She is very knowledgeable and is an expert in her field. She selflessly worked around my personal schedule to make sure I was getting excellent service and to have a superb customer experience. Highly recommend!" - Annie Wegman "Cheryl was extremely helpful and knowledgeable while working with me to change insurance carriers. She walked me through options and quotes for multiple companies. This included auto, homeowners, and an umbrella policy. My personal insurance needs had changed recently since I retired, and she explained options that she felt would be beneficial for my situation regarding both coverage and cost. The net result was I ended up with a more comprehensive insurance package at a significantly lower cost. From the time I first contacted Cheryl to when I signed the final policies, she was always available and gave me very quick turnaround on my requests. She took the time to explain some insurance terms which I did not fully understand and why my insurance needs could be different after retirement. Agents from two other companies gave me the ‘like for like’ information I requested, but Cheryl took the time to understand what I needed and designed policies that were best for me. It was great working with a true professional such as Cheryl and I recommend her highly!!" - Jake Douglas Cheryl is incredible. She was very detailed and helped navigate me through what was best for my situation. I would highly recommend her! - Stacey T. "I have had the pleasure of knowing Cheryl for several years. She has been so helpful in helping me with my personal Insurance. She is extremely knowledgeable and sincere in helping with your insurance. She offers options and benefits to fit your situation. I have the greatest confidence and highly recommend her to anyone who wants an honest and hardworking person, always looking out for you and your family." - Lisa T. "Cheryl was recommended to us by our financial advisor and we were not disappointed! She was very friendly, thoughtful, and thorough. She saved us money and improved our coverage. She also informed us of a few things that your typical big insurance company won't mention to help manage your insurance properly. I've used a number of different carriers and I felt the most comfortable with her." - Gavin Joye "My husband's family has been working with Cheryl Whitcombe for years and has always said how helpful she's been. I started working with her a few months ago and I completely agree with them! I knew nothing about insurance and she took the time to explain everything to me in full. She went above and beyond and found and sent information to my parents about a gap in their plan from another insurance agency. She's incredibly thorough and will answer any question you have very promptly." - Amanda Pompilii "We have been working with Cheryl for years and have always had top notch service! This year she helped save us $1000 on our auto and homeowners insurance! You won't be disappointed!" - Theresa Ruch "I have been working with Cheryl for several years. She is very customer service oriented and responds quickly via e-mail or phone. She consistently evaluates all of the options to find the best value and coverage for me and my family. She has worked with us through changing needs over the years as my kids became new drivers and then became adults. She thoroughly explains everything to help us make the best decisions." - Jennifer Pedroni "Cheryl is the best!!! If I could give more stars, I would. So refreshing to see someone love there job as much as she does and it shows by how much she saves you by investigating all options. Thanks a ton, Cheryl!" - Kyle Kline "Cheryl saved me a lot of money for my auto/homeowners. She is extremely detail-oriented and was looking out for my best interest the whole way through. Someone in her position as a broker has to do alot of work to meet the needs of her customers. And she does an excellent job at following through with her commitments. She is a rare find in this fast-paced short cutting (and many times dishonest) world. The hard work she puts into her work to make it "right", puts her in a class of people that are very difficult to find. She's a real winner." - Jeff D "A friend of mine suggested Cheryl to me for auto and apartment rental insurance. I was very please with her results. She saved me hundreds of dollars with switching. I like that she gave me options and walked me through them. Thank you Cheryl for everything." - Linda Oxenreiter |
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